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Communicating

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Headspace [6 min read]

Is there a right way to give feedback? What to avoid, and what to start doing

Feedback can be tough but if delivered in the right way, it can be a driver for positive change....

Attention

HR Zone [8 min read]

The dialogue of change : how to get it right

Communication plays a key role in organisational change yet it’s often ignored at the start, which can cause a...

Cognitive

HR Zone [9 min read]

Taking communication offline to improve workplace relationships and productivity

Email is one of the most used methods of communication but isn’t necessarily the most effective. In this HR...

Cognitive

Heidi Grant [12 min video]

How to ask for help – and get a ‘yes’

Asking for help can feel uncomfortable at times but it’s something we all have to do. In this TED...

Confidence

Dropbox [9 min read]

Shorter is better: the guide to writing an email that gets results

Ever spent the majority of your day writing and responding to emails rather than doing more meaningful work? The...

Cognitive

Medium [5 min read]

How to write an effective follow-up email after meeting with someone

The impact of a meeting is determined by what happens next. Usually, the next step is a follow-up email....

Cognitive

Inc [5 min read]

How to encourage every employee to speak up, share ideas & set your organisation up for success

Some employees won’t always feel comfortable speaking up during meetings, but you can bet they still have lots of...

Attention

TED Talk [14 min video]

How to disagree productively and find common ground

When people have conflicting ideas they often try to avoid confrontation by not engaging in discussion at all. Julia...

Team Co-operation

People Management [10 min read]

How to be a better communicator

When you move into a management position it’s likely you will have a larger group of people to communicate...

Team Understanding

Inc [8 min read]

6 things good CEOs always do to connect with employees

To build a highly collaborative team employees must be able to share ideas and information openly. In this Inc article,...

Connection

Medium [8 min read]

7 simple ways managers can improve team communication

Managers set the tone by modelling good communication practices and creating the structures that facilitate effective communication between their...

Team Understanding

Forbes [6 min read]

Are you setting expectations for employees the ‘right’ way?

There are some leadership basics around setting expectations that every manager should follow, including clearly defining goals and offering...

Personal Performance

Harvard Business Review [6 min read]

Poor communication is often a symptom of a different problem

When something goes wrong people may feel they didn’t have all of the relevant information and blame it on...

Knowledge

The Balance [5 min read]

Communication in change management

Communication is one of the toughest challenges a company faces and is frequently complained about by employees, especially during...

Knowledge

Forbes [7 min read]

How to give employees the information they need to know

In a growing business, making sure everyone has the correct information and is kept up to date is not...

Knowledge

Tamekia Mizladi Smith [8 min video]

How to train employees to have difficult conversations

Managers and employees alike need face-to-face training to have difficult conversations. In this TED Talk, Tamekia Mizladi Smith shares...

Cognitive

Muse [6 min read]

4 innocent questions you can ask to clear up confusing directions

Ever left a meeting feeling confused about the directions your boss has given and unclear about what to do...

Personal Performance

Harvard University [7 min read]

Mastering the basics of communication

Many of us have something to say, but don’t take the time to think about the best way to...

Team Understanding

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Four Steps to better meetings

Meetings use a great deal of time in some companies, so first do a cost-benefit analysis - who will...

Team Co-operation

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The language of understanding

The meaning in two people’s heads is never exactly the same, and it is often significantly different even when...

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Dealing with distractions

We are constantly bombarded by things that demand our attention. This is a pain and makes work harder than it...

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