Managers and employees alike need face-to-face training to have difficult conversations. In this TED Talk, Tamekia Mizladi Smith shares...
A crash course in communication
Talking is easy, but communicating is a skill. Leaders need to be able to speak and listen effectively. This...
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The meaning in two people’s heads is never exactly the same, and it is often significantly different even when...
Dealing with distractions
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